Tools / Crash Troubleshooting
Use a reversible launch checklist before changing saves, deleting local files, or applying an unverified community fix.
Verify the Steam installation, compare your PC with the official system requirements, restart without overlays, and record the exact error before escalating.
In Steam Library, open Chop Chop Inc Properties, choose Installed Files, then run Verify integrity of game files. Relaunch after the check.
Signal: Steam reports the check finished and the game reaches its normal launch screen.
Check Windows version, RAM, GPU, DirectX 12, storage, and SSD requirements against the current machine. Free storage and close background workloads before testing again.
Signal: the machine meets the listed baseline and the test is repeatable.
Restart Steam, disable overlays for one test, and update the graphics driver through its normal vendor channel. Do not change several launch options at once.
Signal: you know which single change affected the launch or input behavior.
Note the stage, error text, recent update, display mode, and whether a new or existing save is affected. Use the official Steam support path or developer channel before deleting saves.
Signal: another person can reproduce the same failure from your notes.
Failure branch
Stop repeating the same step. Compare requirements, test a clean launch with overlays removed, and check official announcements for an update-specific issue.
Completion signal
The troubleshooting pass is complete when the game reaches the menu and one controlled load or input test works twice.
